Frequently Asked Questions

1. How do I choose the right ergonomic chair?

When choosing an ergonomic chair, the most important thing is to consider your height, weight, and work style. Adjustable seat height, lumbar support, and adjustable armrests are key features. If you are unsure, please email us at info@ergosed.net and we will be happy to assist you.

2. How long does delivery take?

Delivery to Slovenia usually takes 3–5 business days. After placing an order, you will receive a confirmation email with tracking information.

3. Is it possible to return a product?

Yes. We offer 14-day no-questions-asked returns. The product must be in its original condition and packaging. To arrange a return, please contact us at info@ergosed.net.

4. Are the chairs suitable for prolonged sitting?

Yes. All our chairs are designed with ergonomic principles that support proper posture and reduce strain on the back, neck, and shoulders during hours of sitting.

5. Is assembly difficult?

Assembly is easy and most customers complete it in 20–40 minutes. Each product comes with pictorial instructions and all necessary tools. For desks, we recommend assembly by two people.

6. What is the warranty on products?

All our products come with a warranty in accordance with EU legislation. In case of a defect or problem, please contact us and we will find a solution as quickly as possible.

7. Do you offer pre-purchase consultations?

Of course! If you are unsure which product is right for you, please email us at info@ergosed.net or call us at +386 40 621 391. We will be happy to help you choose the ideal ergonomic solution.